> For the complete documentation index, see [llms.txt](https://build-it-the-right-way.gitbook.io/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://build-it-the-right-way.gitbook.io/home/design-artifacts.md).

# Design Artifacts

- [ServiceNow Architect's Checklist](https://build-it-the-right-way.gitbook.io/home/design-artifacts/servicenow-architects-checklist.md): A focused checklist for ServiceNow architects using the Build It The Right Way Framework to design scalable, secure, and resilient solutions.
- [ARB Charter Template](https://build-it-the-right-way.gitbook.io/home/design-artifacts/arb-charter-template.md): A copy-paste ARB charter. Mandate, membership, decision rights, escalation path, and meeting cadence. Adapt to your organisation.
- [Gate Review Templates](https://build-it-the-right-way.gitbook.io/home/design-artifacts/gate-review-templates.md): Templates for all four control gates. Gate 01 Design Intent, Gate 02 Build Review, Gate 03 Pre-Production, Gate 04 Post Go-Live Audit.
- [RACI Matrix Template](https://build-it-the-right-way.gitbook.io/home/design-artifacts/raci-matrix-template.md): The RACI matrix for a governed ServiceNow platform. Five roles, the activities they touch, and the no-overlap rule for decision authority.
- [Maturity Assessment Template](https://build-it-the-right-way.gitbook.io/home/design-artifacts/maturity-assessment-template.md): The assessment that scores a platform on the Reactive / Managed / Strategic ladder. Question bank, scoring rubric, and re-score cadence.
- [Risk Register Template](https://build-it-the-right-way.gitbook.io/home/design-artifacts/risk-register-template.md): The risk register every governed platform should keep. Open risks, accepted risks, mitigations, and the platform owner's signature on each acceptance.