Phase 2 · Operate (Months 4 to 9)
All four gates running on every build. First Solution Unit fully designed under the framework. Maturity re-score at Month 6.
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All four gates running on every build. First Solution Unit fully designed under the framework. Maturity re-score at Month 6.
Video walkthrough coming soon. The companion video for this page is in production. Subscribe to TechTalk with Bill to be notified when it lands.
The operate phase. Gate adoption, the first full Solution Unit, integration patterns rolled out, and the maturity re-score that closes the phase.
The detailed content for this page is being written alongside its companion video. Both will be published together so the page and the walkthrough stay aligned.
For early access, to contribute, or to be notified when this page lands, reach out through TechTalk with Bill.
Build It The Right Way framework · Authored by Bill Martin · ServiceNow MVP 2026 · Certified Technical Architect
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